I have to admit that I was selfishly satisfied in order to e book my flight ahead of all your other customers and the agent was capable to eliminate the charges.
Just composing to Enable you understand inspite of the difficulty in attending to my location on March 2, 2016, and the disappointment I had With all the scheduling from you, I had been very pleased with the staff at Charlotte, North Carolina. All that I came in contact with were being most helpful and type.
I have incorporated an write-up that outlines your company as being the worst airline during the field which is not something for being pleased with. Based upon my expertise I'll say that i'm never ever going to fly with your company all over again, and neither will any person I know. I have now publically announced my frustrations with your airline on every one of the social networking internet sites.
The crew members had been probably the most non caring I have at any time been on a flight with. It jogged my memory off my times in the resort enterprise once we experienced union and non union groups. I won't ever fly American once again I I really need to go west I'll drive.
We boarded the airplane and there have been two good gentlemen attendants. They served one particular round of drinks in a short time and in no way came back again around and questioned if we would have liked the rest to consume.
I needed to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to plenty of problems to search out me another flight and to reroute my baggage. Gary was enjoyable and helpful and serene, and I really appreciated how tricky he worked to help me.
I had been trying to invest in ticket for 15 yr aged son and couldn’t use Site for he was thought of minimal. I known as shopper service and she assisted me with airline invest in. I precisely asked if I needed to cancel if I could inside 24hours. This attendant mentioned Indeed. I discovered 4 several hours afterwards the reason son would need to fly was cancelled. I identified as back again to cancel the flight the attendant explained to me I couldn’t terminate flight and it absolutely was a nonrefundable ticket. I explained to her scenario as said above she reported she couldn’t do anything. I requested to get a supervisor, I bought just one and discussed the situation, she said I couldn’t terminate it and get my money back she was exceptionally rude and hung up on me. I identified as back again to ask for an go to the website additional supervisor and as I had been speaking with this supervisor she informed me that the final supervisor stated in her document I refused voucher. What at any time a voucher was I was not even absolutely sure. Then 2nd supervisor advised me what she thought. Hence the flight wasn’t cancelled given that she said to wait a couple days in advance of I make my remaining determination and he or she would wave altering payment to take action and I shouldn’t have any problems.
Instead of a repeat of the, It appears the weather conditions ought to be watched nearer. There exists as of now a 80% probability of rain, storm, feasible twister outbreaks.
On January 25th I contacted American Airways, as I checked out our reservations and discovered that my Daughter had us traveling all day, So I known as to up quality our tickets to top notch as I did not want to journey all day long in mentor. I use lay seek to vacation top notch as I'm positive you'll be able to overview but I'm seeking to conserve my Miles as we're scheduling a big spouse and children/graduation journey to Hawaii.
I recently had a flight cancelled by American Airlines and stood inside of a line for 45 minutes to have rebooked on An additional flight. I had been stunned to learn the gate agents did not have a view in to the readily available USAIR flights.
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Determined by this practical experience I can only conclude this follow seems to get business enterprise as regular for American Airways, Particularly immediately after witnessing indicators about not getting rid of cots from selected places. How can a corporation justify owning in excess of fifty Grown ups rest on cots within an airplane terminal? This has to be a priority for the Fire Marshals!
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I needed to vent my annoyance Along with the baggage scenario with the airline. Everything else was excellent, although the way my baggage was taken care of would make me Assume twice just before reserving with AA all over again. I had been charged $25 Each and every way for 1 bag, not remaining informed my bag can be carried on for no charge. To incorporate insult on the $fifty billed, my bag was harmed on the skin on being returned to me.